FAQ – Neighborhood Street Lights

Street Lights are an important part of the aesthetics, safety and security for our neighborhood. Below is the protocol for having new street lights turned on and also information on who to call once an existing street light goes out or is damaged.

New Street Lights:
Berkeley Electric creates the street lighting plan and sends it to the City of Goose Creek Planning & Zoning Department. Mandy Newman with the Department of Public Works is the person who keeps track of new lights and when they are to be turned on. The city will not turn a light pole on for just one resident, their requirements involve 4 or more homes being occupied in the immediate area of that light pole. The city also does not address the request at the time of notice. Each request is logged to a list that is updated and forwarded to Burkeley Electric every other month to be activated. Burkeley Electric then puts this request on their service calendar that could take up to 30 days to get addressed. If you notice that a street light is installed, but not turned on, and there are at least four or more homes occupied near the street light, please contact Mandy Neumann at mneumann@cityofgoosecreek.com or 843.824.2200  x 4260.

Existing Working Street Lights:
Berkeley Electric Cooperative is to be called when an existing light is burned out, damaged or any other issue with the street light after it has been activated by the City’s Department of Public Works. When calling Berkeley Electric Cooperative, property owners should have the identification number which is on the yellow tag that is mounted on the street light pole for reference. The Berkeley Electric phone number is 843.553.5020.